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Frequently Asked Questions
1. How long does shipping take?
Estimate delivery times: 5-12 days (International). Duties & taxes are non-refundable.depending on your location. You’ll receive tracking information once your order is shipped.
2. Do you offer returns or exchanges?
Yes. We accept returns within 30 days of delivery as long as the item is unused and in its original packaging. For detailed instructions, please visit our Return & Refund Policy page.
3. How can I contact customer service?
You can reach us via email at support contact@whynotdeal.com or through the Contact Us page.
Our customer service team responds within 24–48 hours (business days).
4. What payment methods do you accept?
We currently support multiple secure payment methods, including PayPal, Apple Pay, Google Pay, Shop Pay, Visa, Mastercard, American Express, UnionPay, Bancontact, and Multibanco.
All transactions are fully encrypted to ensure your privacy and payment security.
FAQ about Self-Grooming Cat Housexing
1. Will my cat really use it?
- 10,000+ cats groomed themselves.
- Just place a few treats inside or add catnip — curiosity does the rest.
- No training needed
Cats love enclosed spaces
The comb structure mimics their tongue, so it feels natural - Tip: If your cat is shy, place it next to their favorite spot first.
2. Is it safe for long-hair cats?
Yes. PawSwing Pro was tested on:
- British Longhair
- Maine Coon
- Persian
- Ragdoll
- Norwegian Forest Cat
3. How do I clean it?
- All of our parts are directly washable except for the electrified part of the feeder
- They can be cleaned directly using the same cleaning solution that users use to clean their clothes on a daily basis without worrying about the effects of chemicals.
4. Does it work for multiple cats?
Yes. PawSwing Pro is made for up to 4 cats per household.
5. How is it powered?
It’s fully mechanical — no electricity needed. Cats groom themselves automatically just by walking through.
6. What’s your return policy?
For more details, please click our Return & Refund Policy to view the full information.







